Refund & Cancellation Policy

We want every session to be genuinely useful. This policy explains how cancellations, rescheduling, and refunds work for our paid educational sessions (Financial Clarity Session ₹499 and Financial Decision Review ₹999).

1. Money-back promise

If you complete a session and feel your problem stayed unsolved, tell us within 7 days of the session and we will refund the full session fee. No questions asked. Email hello@cleanyourfinances.com with your booking details.

2. Cancellation before the session

• More than 24 hours before your scheduled slot: cancel for a full refund, or reschedule free of charge.
• Less than 24 hours before your slot: rescheduling is free once; refunds are at our discretion.
• No-show without notice: we will offer one goodwill rescheduling. Refunds for repeated no-shows are not provided.

3. Cancellation by us

If we need to cancel or cannot deliver your session for any reason, you choose: a full refund or a rescheduled slot.

4. How refunds are processed

Approved refunds are issued to your original payment method within 5–7 working days, via our payment partner. Payment gateway fees, if any, are borne by us.

5. How to request

Email hello@cleanyourfinances.com with your name, booking date, and payment reference. We respond within 2 working days.